Dr. Catherine Epps, PharmD

Dr. Catherine Epps, PharmDDr. Catherine Epps, PharmDDr. Catherine Epps, PharmD
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Dr. Catherine Epps, PharmD

Dr. Catherine Epps, PharmDDr. Catherine Epps, PharmDDr. Catherine Epps, PharmD

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filler@godaddy.com

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    • Operational Support
    • Pharmacist Career
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Operational Support and Consulting Services

At The Palmetto Pharmacist, we provide comprehensive Operational Support and Consulting Services designed to optimize your healthcare organization’s performance, enhance regulatory compliance, and drive sustainable growth. 


With over 25 years of experience in pharmacy management, clinical leadership, and business development, our team is uniquely qualified to help you navigate the complexities of today’s healthcare landscape.

What We Do:

We deliver end-to-end operational support, focusing on process optimization, compliance management, staff training, technology integration, and board advisory. Whether your organization faces challenges in workflow efficiency, customer acquisition, regulatory compliance, or strategic decision-making, we tailor our solutions to meet your specific needs. 


Our services are designed to streamline operations, reduce costs, and improve overall service delivery.

Consulting Services:

Strategic Decision Making: We assist healthcare organizations in making informed, data-driven decisions that align with their long-term goals. Our expertise in market analysis, competitive benchmarking, and financial forecasting ensures that your strategic decisions drive growth and operational efficiency.


Business Development: We help companies achieve scalable growth by identifying new opportunities and developing actionable plans. Our tailored strategies include market entry, partnership development, and revenue cycle optimization, all designed to enhance profitability and market reach.


Visibility and Marketing: We enhance your brand’s presence and attract more customers through comprehensive digital marketing strategies, including SEO, social media marketing, and content creation. Our approach reduces customer acquisition costs and increases ROI, ensuring your organization stands out in a competitive market.


Regulatory Compliance: Navigating the complex healthcare regulatory environment is crucial. We provide expert guidance on state, local, and federal compliance, minimizing the risk of costly penalties. Our services include compliance audits, policy development, and continuous monitoring, supported by software that tracks regulatory changes and updates.


Clinical Research and Analysis: Our team supports your research objectives by conducting thorough literature reviews, data collection, and statistical analysis. We prepare comprehensive reports and presentations tailored to your stakeholders, helping you make informed decisions that enhance your research impact.


Product and Service Development: We provide clinical input and materials for product and service development, customer service, marketing, sales, and client relation teams. Our expertise ensures that your product or service rollout is strategic and successful.

Why Choose Us:

Our qualifications are rooted in decades of hands-on experience in various leadership roles across the healthcare industry. We are strategic and analytical problem-solvers who have successfully led revenue growth by 300% and achieved top customer service ratings. Our empathetic approach to patient care, combined with our innovative business strategies, ensures that your organization not only meets but exceeds its operational goals.

Problems We Solve:

  • Inefficient Workflows: We streamline processes to improve efficiency and productivity, ensuring your operations run smoothly and effectively.
  • Regulatory Compliance: We help you stay ahead of regulatory requirements, reducing the risk of non-compliance and associated penalties.
  • Customer Acquisition and Retention: Our marketing strategies enhance your visibility and attract new customers, while our customer-focused approach ensures high retention rates.
  • Staff Training and Development: We are passionate about mentorship and staff growth, offering training programs that equip your team with the skills and knowledge they need to excel.

Board Advisory:

In addition to our operational support services, we offer board advisory to provide your leadership team with expert insights and strategic guidance. Our advisory services help align your organizational goals with industry best practices, ensuring that your decisions are well-informed and effective.

Experience and Expertise:

  • Twenty-two years of operational and clinical leadership roles.
  • Proficient in developing strategies for product or service rollout.
  • Experienced in researching, analyzing, and communicating clinical information for internal and external stakeholders.
  • Expert in career coaching, mentoring, and development for pharmacists.
  • Published author and consultant with extensive experience in creating educational content and enhancing organizational visibility.

By choosing The Palmetto Pharmacist, you gain a partner who is deeply invested in your success. Our combination of industry expertise, strategic insights, and a personalized approach ensures that we deliver results that exceed expectations.


Let us help you transform your operations, enhance your compliance, and drive your business toward sustainable growth. 


Contact us today to learn more about how our operational support and consulting services can benefit your organization.

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Schedule Your Free Consultaton Today

Learn how to unlock your healthcare organization's potential with a free 30-minute consultation. We'll provide expert insights on strategic decision-making, business development, or marketing strategies to help you overcome challenges, enhance visibility, and drive growth. Take the first step towards success—schedule your consultation today!

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